Privacy
Policy

When you visit www.sihaipackaging.com, our servers automatically record standard log data. This includes your IP address, browser information, the pages you visit, the time and duration of your visit, and the referring URL.

This technical data is collected automatically to ensure the proper functioning of our website, to monitor performance, to prevent misuse, and to improve user experience. This information is used in aggregate form and is not routinely linked to individual identities.

When you submit an inquiry form, request a quotation, or contact us via email, phone, WhatsApp, or WeChat, you voluntarily provide us with personal and business information. We collect this data for the sole purpose of responding to your inquiry and supporting your business needs.

The information you provide through our inquiry channels may include your name, company details, contact information, product requirements, packaging specifications, and any additional details you choose to share regarding your project.

By submitting an inquiry, you consent to SIHAI Packaging using this information to communicate with you, provide quotations, develop proposals, and facilitate the business relationship you have initiated. We will never use your inquiry data for unsolicited marketing without your explicit permission.

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand how visitors interact with our content.

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality and user experience of our website. For more information on managing cookies, refer to your browser's help documentation.

SIHAI Packaging uses your personal information strictly for legitimate business purposes. We will only use your data in ways that are relevant, proportionate, and necessary. Our use of your data includes:

• Responding to inquiries: Processing and replying to your business inquiries, quotation requests, and product consultations.
• Business communication: Maintaining ongoing communication throughout the project development, sampling, and production process.
• Order fulfillment: Managing production orders, shipping arrangements, and after-sales follow-up.
• Website improvement: Analyzing website usage patterns to enhance performance, content, and user experience.
• Legal compliance: Meeting our legal and regulatory obligations applicable to our business operations.

We do not sell, rent, or trade your personal information to any third parties for their own marketing purposes.

The security of your personal information is of paramount importance to us. SIHAI Packaging implements appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, loss, or destruction.

Our security measures include, but are not limited to, encrypted data transmission (SSL/TLS), restricted access controls, regular security assessments, and staff training on data handling best practices.

While we take all reasonable precautions to protect your information, please be aware that no method of data transmission over the internet or electronic storage is 100% secure. We encourage you to use secure and up-to-date communications when sharing sensitive business information.

Our website and business operations may utilize trusted third-party service providers to help us deliver and improve our services. These providers are permitted to use your information only as necessary to perform services on our behalf and are required to maintain appropriate security standards.

Third-party services we may use include:

Our website may contain links to external websites or resources not operated by SIHAI Packaging. We are not responsible for the privacy practices or content of those external sites and encourage you to review their respective privacy policies.

We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.

Specifically:

• Inquiry data from prospects who did not proceed to an order is retained for up to 2 years for business development purposes, after which it is securely deleted.
• Client business data related to orders and projects is retained for the duration of the business relationship and for a reasonable period thereafter as required by applicable commercial and accounting regulations.
• Website analytics data is retained in aggregate or anonymized form and does not typically identify individuals over the long term.

Depending on your location and applicable data protection regulations (including GDPR for individuals in the European Economic Area), you may have the following rights regarding your personal information:

To exercise any of these rights, please contact us using the details provided in the Contact Us section below. We will respond to your request within 30 days. We may need to verify your identity before fulfilling certain requests.

As a manufacturer serving global brands across multiple countries and regions, SIHAI Packaging may process and store your personal data in China, where our operations are based. If you are located outside of China -- including within the European Economic Area, the United Kingdom, or other jurisdictions with data protection regulations -- please be aware that your data will be transferred to and processed in China.

We take appropriate steps to ensure that any international transfer of personal data is carried out in accordance with applicable laws and that an adequate level of protection is maintained. By submitting your information to us, you acknowledge and agree to this transfer.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other relevant factors. When we make material changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website or continued engagement with our services following the posting of changes constitutes your acceptance of those changes.